Business Survey on ICT, 2011
West Bank and Gaza, 2012
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Reference ID
PSE-PCBS-BICT-2011-V1.0
Producer(s)
Palestinian Central Bureau of Statistics
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Identification
Survey ID Number
PSE-PCBS-BICT-2011-V1.0
Title
Business Survey on ICT, 2011
Translated Title
مسح قطاع الأعمال لتكنولوجيا المعلومات والاتصالات، 2011
Country
| Name | Country code |
|---|---|
| Palestine | PSE |
Study type
Sample Frame, Enterprises [sf/en]
Series Information
ICT Business survey 2011 aims to provide statistical information for decision makers. These data make a substantial contribution toward enriching the database on Information and Communications Technology (ICT) by providing a set of indicators that are important in order to meet local needs and are consistent with international recommendations. The ICT indicators help to determine the extent of progress and economic growth in the Palestinian economy through the revolutionary impact of information and communication technologies that have become a feature of this era.
This survey studied the mechanisms and characteristics of use and access to the basic tools of ICT, such as telephones, mobile phones, computers, Internet, intranet, extranet, and e-commerce transactions by economic establishments in the Palestinian Territory. The survey aims primarily to provide comprehensive statistical data on the availability and use of ICT tools in establishments according to their major economic activities, workforce size, location and goals, in addition to the main features of ICT use.
This publication reviews the key findings that emerged in the survey. In addition, PCBS will disseminate the survey data as a Public Use Data File (PUF) in digital format to enable researchers and those concerned with ICT data to conduct further analysis
This survey studied the mechanisms and characteristics of use and access to the basic tools of ICT, such as telephones, mobile phones, computers, Internet, intranet, extranet, and e-commerce transactions by economic establishments in the Palestinian Territory. The survey aims primarily to provide comprehensive statistical data on the availability and use of ICT tools in establishments according to their major economic activities, workforce size, location and goals, in addition to the main features of ICT use.
This publication reviews the key findings that emerged in the survey. In addition, PCBS will disseminate the survey data as a Public Use Data File (PUF) in digital format to enable researchers and those concerned with ICT data to conduct further analysis
Abstract
Objectives of the Survey
The main objective of this survey is to provide statistical data on ICT for the enterprises in the Palestinian Territory. The specific objectives can be summarized in the following: -
· Enriching ICT statistical data on the actual use and access by the economic enterprises of ICT.
· Identifying the characteristics of the tools and means of ICT used in the economic activity, the type of economic activity and size of enterprises.
· Providing opportunity for international and regional comparisons which helps in knowing the location of the Palestinian Territory among the technological world countries.
· Assisting planners and policy makers in understanding the current status of the Technology-Based Economy in the Palestinian Territory, which helps to meet the future needs of the Palestinian economy.
The main objective of this survey is to provide statistical data on ICT for the enterprises in the Palestinian Territory. The specific objectives can be summarized in the following: -
· Enriching ICT statistical data on the actual use and access by the economic enterprises of ICT.
· Identifying the characteristics of the tools and means of ICT used in the economic activity, the type of economic activity and size of enterprises.
· Providing opportunity for international and regional comparisons which helps in knowing the location of the Palestinian Territory among the technological world countries.
· Assisting planners and policy makers in understanding the current status of the Technology-Based Economy in the Palestinian Territory, which helps to meet the future needs of the Palestinian economy.
Kind of Data
Sample survey data [ssd]
Unit of Analysis
establishments
Version
Version Description
Version 1.0 dataset for public distribution
Version Date
2012-10-15
Scope
Notes
The survey was developed following a review of international recommendations and the experiences of countries in this area, in addition to discussions with stakeholders. The BICT 2011 survey also includes forms of data quality control and means of assessing existing access to ICT in terms of infrastructure for the use of technology and equipment in business and the availability of computer and Internet service. It also looks at a range of devices associated with technology such as telephones, fax machines, mobile phones, and printers.
The survey includes questions about the use of Internet and computers in various activities of economic enterprises, such as using the Internet for commercial transactions and the obstacles faced by Palestinian enterprises in using the Internet for economic activities and commercial transactions.
The survey includes questions about the use of Internet and computers in various activities of economic enterprises, such as using the Internet for commercial transactions and the obstacles faced by Palestinian enterprises in using the Internet for economic activities and commercial transactions.
Topics
| Topic | Vocabulary | URI |
|---|---|---|
| information technology [16.2] | CESSDA | Link |
Keywords
| Keyword | Vocabulary | URI |
|---|---|---|
| Information and communication technology | Business Survey on ICT | Link |
Coverage
Geographic Coverage
The Data are representative at region level (West Bank, Gaza Strip),
Geographic Unit
- Region (West Bank, Gaza Strip)
- locality type (urban, rural, camp)
- Governorates
- locality type (urban, rural, camp)
- Governorates
Universe
The establishments in the Palestinian Territory
Producers and sponsors
Primary investigators
| Name | Affiliation |
|---|---|
| Palestinian Central Bureau of Statistics | Palestinian National Authority |
Funding Agency/Sponsor
| Name | Abbreviation | Role |
|---|---|---|
| The Palestinian National Authority | PNA | Financial assistance |
| The Core Funding Group | CFG | Financial assistance |
| Swiss Agency for Development and Cooperation | SDC | Financial assistance |
| Representative Office of Norway | NAR | Financial assistance |
Other Identifications/Acknowledgments
| Name | Affiliation | Role |
|---|---|---|
| The Core Funding Group represented by the representative office | CFG | Financial assistance |
| Swiss Agency for Development and Cooperation | CFG | Financial assistance |
Sampling
Sampling Procedure
Sample Design
The sample is a regular stratified random sample of one stage. The strata of less than 30 enterprises and enterprises that operate 30 or more workers was included. Enterprises were divided into three levels, namely:
First level, geographical classification of enterprises and classified into two regions: the West Bank and Gaza Strip.
Second Level, economic activity of the enterprises classified according to International Industrial Classification for Economic Activities.
Third level, employment size category of the enterprises classified according to the number of employees as follows:
1. Enterprises that operate with less than 5 employees.
2. Enterprises that operate with 5-10 employees.
3. Enterprises that operate with 11-29 employees.
4. Enterprises that operate with 30 employees and over.
The sample is a regular stratified random sample of one stage. The strata of less than 30 enterprises and enterprises that operate 30 or more workers was included. Enterprises were divided into three levels, namely:
First level, geographical classification of enterprises and classified into two regions: the West Bank and Gaza Strip.
Second Level, economic activity of the enterprises classified according to International Industrial Classification for Economic Activities.
Third level, employment size category of the enterprises classified according to the number of employees as follows:
1. Enterprises that operate with less than 5 employees.
2. Enterprises that operate with 5-10 employees.
3. Enterprises that operate with 11-29 employees.
4. Enterprises that operate with 30 employees and over.
Response Rate
The survey sample consisted of 3,006 enterprises: 2,366 enterprises completed the interview, of which 1,796 enterprises were in the West Bank and 570 enterprises in the Gaza Strip. The response rate was 84.9%.
Weighting
Weights were calculated for each sampling unit and reflect the sampling procedures. Adjusted weights are important to reduce the bias resulting from non-responses and also to take account of changes since the Population, Housing and Establishments Census of 2007 was conducted.
Data Collection
Dates of Data Collection
| Start | End |
|---|---|
| 2012-04-01 | 2012-06-24 |
Time periods
| Start date | End date | Cycle |
|---|---|---|
| 2011-01-01 | 2011-12-31 | YEAR |
Data Collection Mode
Face-to-face [f2f]
Supervision
Following up and Supervision
Special follow-up procedures were designed for receipt of questionnaires at all levels as well as for the daily achievements of the interviewers. Supervisors had the task of allocating work to the teams using the list of enterprises. They also provided daily and weekly reports to the field work coordinator and the project management on completed interviews, refusal cases, inapplicable cases such as enterprises closed temporarily or permanently, interviews where the results were unclear and cases where contact could not be made (after three attempts). The reports also included comments resulting from field visits by technicians and supervisory coordinators
Special follow-up procedures were designed for receipt of questionnaires at all levels as well as for the daily achievements of the interviewers. Supervisors had the task of allocating work to the teams using the list of enterprises. They also provided daily and weekly reports to the field work coordinator and the project management on completed interviews, refusal cases, inapplicable cases such as enterprises closed temporarily or permanently, interviews where the results were unclear and cases where contact could not be made (after three attempts). The reports also included comments resulting from field visits by technicians and supervisory coordinators
Data Collection Notes
Field Work Operations
Instructions and Training Manual
The training manual covered all aspects dealing with field work and filling in questionnaires. Moreover, it dealt with the tasks of each field worker in interviewing and completion of the questionnaire. Training manuals for supervisors and editors were prepared in order to ensure team training and the success of the project. A training course was held for field workers supervisors, editors, and assistants.
The training course was divided into three parts: The first part discussed general issues such as designing statistical surveys, reaching selected enterprises, interviewing, tasks and duties and running the field work. The second part was a lecture given by a specialist in ICT who clarified the technical concepts and terminology referred to in the questionnaire. The third part emphasized the objectives of the survey and included practical exercises on filling in the questionnaire
Main Field Work
A field work plan was developed and the field work team and equipment (questionnaires, maps, sample lists) were prepared.
Data Editing
The project management team developed a clear mechanism for editing the data and trained the team of editors accordingly as follows:
· Receipt of completed questionnaires on a daily basis;
· Checking each questionnaire to ensure that they were complete and that the data covered all eligible enterprises. Checks also focused on the accuracy of the answers to the questions.
· Returning incomplete questionnaires, as well as those with errors, to the field for completion.
Follow Up and Supervision
Special follow-up procedures were designed for receipt of questionnaires at all levels as well as for the daily achievements of the interviewers. Supervisors had the task of allocating work to the teams using the list of enterprises. They also provided daily and weekly reports to the field work coordinator and the project management on completed interviews, refusal cases, inapplicable cases such as enterprises closed temporarily or permanently, interviews where the results were unclear and cases where contact could not be made (after three attempts). The reports also included comments resulting from field visits by technicians and supervisory coordinators.
Instructions and Training Manual
The training manual covered all aspects dealing with field work and filling in questionnaires. Moreover, it dealt with the tasks of each field worker in interviewing and completion of the questionnaire. Training manuals for supervisors and editors were prepared in order to ensure team training and the success of the project. A training course was held for field workers supervisors, editors, and assistants.
The training course was divided into three parts: The first part discussed general issues such as designing statistical surveys, reaching selected enterprises, interviewing, tasks and duties and running the field work. The second part was a lecture given by a specialist in ICT who clarified the technical concepts and terminology referred to in the questionnaire. The third part emphasized the objectives of the survey and included practical exercises on filling in the questionnaire
Main Field Work
A field work plan was developed and the field work team and equipment (questionnaires, maps, sample lists) were prepared.
Data Editing
The project management team developed a clear mechanism for editing the data and trained the team of editors accordingly as follows:
· Receipt of completed questionnaires on a daily basis;
· Checking each questionnaire to ensure that they were complete and that the data covered all eligible enterprises. Checks also focused on the accuracy of the answers to the questions.
· Returning incomplete questionnaires, as well as those with errors, to the field for completion.
Follow Up and Supervision
Special follow-up procedures were designed for receipt of questionnaires at all levels as well as for the daily achievements of the interviewers. Supervisors had the task of allocating work to the teams using the list of enterprises. They also provided daily and weekly reports to the field work coordinator and the project management on completed interviews, refusal cases, inapplicable cases such as enterprises closed temporarily or permanently, interviews where the results were unclear and cases where contact could not be made (after three attempts). The reports also included comments resulting from field visits by technicians and supervisory coordinators.
Data Collectors
| Name | Abbreviation | Affiliation |
|---|---|---|
| Palestinian Central Bureau of Statistics | PCBS | Palestinian National Authority |
Questionnaires
Questionnaires
The survey was developed following a review of international recommendations and the experiences of countries in this area, in addition to discussions with stakeholders. The BICT 2011 survey also includes forms of data quality control and means of assessing existing access to ICT in terms of infrastructure for the use of technology and equipment in business and the availability of computer and Internet service. It also looks at a range of devices associated with technology such as telephones, fax machines, mobile phones, and printers.
The survey includes questions about the use of Internet and computers in various activities of economic enterprises, such as using the Internet for commercial transactions and the obstacles faced by Palestinian enterprises in using the Internet for economic activities and commercial transactions.
The survey includes questions about the use of Internet and computers in various activities of economic enterprises, such as using the Internet for commercial transactions and the obstacles faced by Palestinian enterprises in using the Internet for economic activities and commercial transactions.
Data Processing
Data Editing
Data Editing
The project management team developed a clear mechanism for editing the data and trained the team of editors accordingly as follows:
· Receipt of completed questionnaires on a daily basis;
· Checking each questionnaire to ensure that they were complete and that the data covered all eligible enterprises. Checks also focused on the accuracy of the answers to the questions.
· Returning incomplete questionnaires, as well as those with errors, to the field for completion.
The project management team developed a clear mechanism for editing the data and trained the team of editors accordingly as follows:
· Receipt of completed questionnaires on a daily basis;
· Checking each questionnaire to ensure that they were complete and that the data covered all eligible enterprises. Checks also focused on the accuracy of the answers to the questions.
· Returning incomplete questionnaires, as well as those with errors, to the field for completion.
Data Appraisal
Estimates of Sampling Error
Detailed information on the sampling Error is available in the Survey Report.
Data Appraisal
Detailed information on the data appraisal is available in the Survey Report.
Access policy
Contacts
| Name | Affiliation | URL | |
|---|---|---|---|
| Division of user services | Palestinian Central Bureau of Statistics | diwan@pcbs.gov.ps | www.pcbs.gov.ps |
Confidentiality
Article (17(
1. All individual information and data submitted to the Bureau for statistical purposes shall be treated as confidential and shall not be divulged, in whole or in part, to any individual or to a public or private body, or used for any purpose other than for preparing statistical tables.
2. The Bureau shall endeavor to issue official statistical publications in aggregate tables, which do not disclose individual data, in conformity with the confidentiality of statistical data
Access conditions
pledges the utilization of "data" or any copies thereof shall be limited to the purposes agreed upon including not granting any third parties any access to these data. Restrictions applies to any data duplication or transformed setting for purposes other than meeting the requirements of the statistical programs used in data analysis.
2. Utilization of "data" or any copies thereof is limited to personal computers normally .
3. pledges not to alter the value of any observation in the original "data"; nevertheless, this does not apply on subjecting data to any processes or procedures aiming to derive new variables. The first party does not bear any professional, administrative or financial responsibility for any losses incurred as a result of changes in the variables values.
2. Utilization of "data" or any copies thereof is limited to personal computers normally .
3. pledges not to alter the value of any observation in the original "data"; nevertheless, this does not apply on subjecting data to any processes or procedures aiming to derive new variables. The first party does not bear any professional, administrative or financial responsibility for any losses incurred as a result of changes in the variables values.
Citation requirements
Palestinian Central Bureau of Statistics, 2012. ICT Business Survey , 2011: Main Findings. Ramallah - Palestine.
Access authority
| Name | Affiliation | URL | |
|---|---|---|---|
| Palestinian Central Bureau of Statistics | Palestinian National Authority | diwan@pcbs.gov.ps | www.pcbs.gov.ps |
Disclaimer and copyrights
Disclaimer
The Palestinian Central Bureau of Statistics (PCBS) provide you with the data as is, without any warranty or responsibility implied. PCBS accepts no responsibility for the results and/or implications of any analysis and/or other actions conducted with this data.
Copyright
© 2012, Palestinian Central Bureau of Statistics, reference period of data (01/01/2011-31/12/2011
Metadata production
DDI Document ID
DDI-PSE-BICT-2011-V1.0
Producers
| Name | Abbreviation | Affiliation | Role |
|---|---|---|---|
| Palestinian Central Bureau of Statistics | PCBS | Palestinian Nationa Authority | Production and execute the survey |
Date of Metadata Production
2012-12-13
DDI Document version
Version 1.0 (December 2012)