ICT Business Survey, 2021

West Bank and Gaza, 2017

Reference ID

PSE-PCBS-BICT-2021-V1.0

Producer(s)

Palestinian Central Bureau of Statistics

Collections

Business ICT

Metadata

DDI/XML JSON

Created on

Jul 19, 2023

Last modified

Jul 24, 2023

Page views

47715

Downloads

257

Variable Groups

Variable group: Access and Use to the Internet

Variables 88

AU01

During 2019, did the enterprise use or had access to the internet for business purposes?

AU02

During 2021, did the enterprise use or had access to the internet for business purposes?

AU03_A

During 2021, were the following issues a reason for not using the internet in the enterprise:High cost of internet service ?

AU03_B

During 2021, were the following issues a reason for not using the internet in the enterprise: The cost of hardware needed to connect to the Internet is high?

AU03_C

During 2021, were the following issues a reason for not using the internet in the enterprise: Lack of knowledge or skills of using the internet ?

AU03_D

During 2021, were the following issues a reason for not using the internet in the enterprise: Work tasks do not require using the internet ?

AU03_E

During 2021, were the following issues a reason for not using the internet in the enterprise: Internet is not useful for the enterprise?

AU03_F

During 2021, were the following issues a reason for not using the internet in the enterprise: Concerns regarding security relates to the use of internet ?

AU03_G

During 2021, were the following issues a reason for not using the internet in the enterprise:Concerns regarding Insufficient or unstable internet service from service provider ?

AU03_H

During 2021, were the following issues a reason for not using the internet in the enterprise:Unavailability of Infrastructure necessary for internet connection ?

AU03_I

During 2021, were the following issues a reason for not using the internet in the enterprise:Other ?

AU04_A

During 2021, how many employed persons routinely used the internet at work:Total employed person ?

AU04_B

During 2021, how many employed persons routinely used the internet at work:Employed females ?

AU04_C

During 2021, how many employed persons routinely used the internet at work:Employed males ?

AU05A

During 2021, the main internet connection was by internet services provider?

AU05_A

During 2021, how did your enterprise connect to the Internet: Mobile phone WAP (2-2.75G), GPRS, EDGE?

AU05_B

During 2021, how did your enterprise connect to the Internet: ISDN DSL less than 256Kb/s?

AU05_C

During 2021, how did your enterprise connect to the Internet: Mobile phone services 3G,...etc ?

AU05_D

During 2021, how did your enterprise connect to the Internet: DSL (ADSL, SDSL, RADSL, SHDSL, VDSL, HDSL?

AU05_E

During 2021, how did your enterprise connect to the Internet:Microwaves?

AU05_F

During 2021, how did your enterprise connect to the Internet: Fixed wireless access, e.g. Fixed Wi-Fi?

AU05_G

During 2021, how did your enterprise connect to the Internet:Optical fibers ?

AU05_H

During 2021, how did your enterprise connect to the Internet:Other ?

AU05_1

During 2021, what was the maximum contracted download speed of the fastest fixed line connection in the enterprise?

AU05_2

During 2021, did the enterprise provide portable devices that allow a mobile connection to the internet using mobile telephone networks, for business purposes?

AU05_2_1_A

During 2021, how many employed persons used a portable device provided by the enterprise that allow internet connection via mobile telephone networks, for business purposes: Total employed person?

AU05_2_1_B

During 2021, how many employed persons used a portable device provided by the enterprise that allow internet connection via mobile telephone networks, for business purposes: Employed females?

AU05_2_1_C

During 2021, how many employed persons used a portable device provided by the enterprise that allow internet connection via mobile telephone networks, for business purposes:Employed males ?

AU06_A

During 2021, how many employed persons used computers connected to internet at work:Total employed person ?

AU06_B

During 2021, how many employed persons used computers connected to internet at work: Employed females?

AU06_C

During 2021, how many employed persons used computers connected to internet at work: ?

AU07_A

At the end of December 2021, were the following computer networks available in the (enterprise): Intranet?

AU07_B

At the end of December 2021, were the following computer networks available in the (enterprise): Extranet?

AU07_C

At the end of December 2021, were the following computer networks available in the (enterprise):Local Area Network (LAN) ?

AU07_D

At the end of December 2021, were the following computer networks available in the (enterprise): Wide Area Network (WAN)?

AU08_A

During 2021, did the enterprise provide remote access to the enterprise’s ICT facilities: Company’s email accounts?

AU08_B

During 2021, did the enterprise provide remote access to the enterprise’s ICT facilities: Documents and data from servers ?

AU08_C

During 2021, did the enterprise provide remote access to the enterprise’s ICT facilities: Applications and software ?

AU08_D

During 2021, did the enterprise provide remote access to the enterprise’s ICT facilities: Other ?

AU09_A

During 2021, for which of the following activities did your enterprise use the Internet:Telephoning over the Internet/ VoIP, including video conferencing ?

AU09_B

During 2021, for which of the following activities did your enterprise use the Internet:Use of instant messaging or bulletin boards ?

AU09_C

During 2021, for which of the following activities did your enterprise use the Internet: Use of social media (such as Facebook, Twitter, WeChat and LinkedIn)?

AU09_D

During 2021, for which of the following activities did your enterprise use the Internet: Getting information about goods, services, customers and suppliers ?

AU09_E

During 2021, for which of the following activities did your enterprise use the Internet: Getting information from general government organizations?

AU09_F

During 2021, for which of the following activities did your enterprise use the Internet: Getting information about foreign markets?

AU09_G

During 2021, for which of the following activities did your enterprise use the Internet: Interacting with general government organizations?

AU09_H

During 2021, for which of the following activities did your enterprise use the Internet: Internet banking?

AU09_I

During 2021, for which of the following activities did your enterprise use the Internet:Accessing other financial services?

AU09_J

During 2021, for which of the following activities did your enterprise use the Internet:Marketing the company’s goods and/or services online ?

AU09_K

During 2021, for which of the following activities did your enterprise use the Internet:Providing customer services ?

AU09_L

During 2021, for which of the following activities did your enterprise use the Internet:Delivering products online?

AU09_M

During 2021, for which of the following activities did your enterprise use the Internet: Internal or external recruitment ?

AU09_N

During 2021, for which of the following activities did your enterprise use the Internet: Staff training remotely via intranet or internet ?

AU09_O

During 2021, for which of the following activities did your enterprise use the Internet: File sharing / file storage other than cloud computing services?

AU09_P

During 2021, for which of the following activities did your enterprise use the Internet: Receiving orders for goods or services (that is to make sales) via the Internet? ?

AU09_Q

During 2021, for which of the following activities did your enterprise use the Internet: Placing orders for goods or services (that is to make purchases) via the Internet??

AU09_R

During 2021, for which of the following activities did your enterprise use the Internet: To connect branches of the enterprise ?

AU09_S

During 2021, for which of the following activities did your enterprise use the Internet: Other?

AU10_A

During 2021, did the enterprise experienced any of the following issues that limited electronic interaction with government organizations: Issues related to privacy and security?

AU10_B

During 2021, did the enterprise experienced any of the following issues that limited electronic interaction with government organizations: Complicated e-government procedures?

AU10_C

During 2021, did the enterprise experienced any of the following issues that limited electronic interaction with government organizations: No needed ?

AU10_D

During 2021, did the enterprise experienced any of the following issues that limited electronic interaction with government organizations: Lack of information about electronic procedures?

AU10_E

During 2021, did the enterprise experienced any of the following issues that limited electronic interaction with government organizations: Limited government services provided online or electronically?

AU10_F

During 2021, did the enterprise experienced any of the following issues that limited electronic interaction with government organizations: High cost?

AU10_G

During 2021, did the enterprise experienced any of the following issues that limited electronic interaction with government organizations: Other?

AU11

During 2021, did the enterprise use the internet to send or receive E-mails?

AU11_A

At the end of December 2021, did the enterprise have its own email system ?

AU12_A

During 2021, did the enterprise face technical problems with the internet service: Frequent service interruption/ disconnection described as major and effected the work performance ?

AU12_B

During 2021, did the enterprise face technical problems with the internet service: Frequent service interruption disconnection described as minor and did not affect the work performance ?

AU12_C

During 2021, did the enterprise face technical problems with the internet service:Interruption of electricity ?

AU12_D

During 2021, did the enterprise face technical problems with the internet service: Pressure/ overload on the provider line?

AU12_E

During 2021, did the enterprise face technical problems with the internet service: Slow speed or browsing, slow upload/download?

AU12_F

During 2021, did the enterprise face technical problems with the internet service: Inability to access internet service or specific websites?

AU12_G

During 2021, did the enterprise face technical problems with the internet service:Entering viruses through internet ?

AU12_H

During 2021, did the enterprise face technical problems with the internet service: Poor maintenance and technical support from the internet provider?

AU12_I

During 2021, did the enterprise face technical problems with the internet service: Technical problems related to the Enterprise?

AU12_J

During 2021, did the enterprise face technical problems with the internet service: Security issues?

AU12_K

During 2021, did the enterprise face technical problems with the internet service: Other?

FINT01

During 2021, Did the enterprise use electronic payment methods (such as E- wallet and credit cards)?

FINT02_A

During 2021, Are any of the following issues a reason for not using electronic payment methods: Lack of knowledge of the existence of electronic payment methods?

FINT02_B

During 2021, Are any of the following issues a reason for not using electronic payment methods: Lack of knowledge in the use of electronic payment methods?

FINT02_C

During 2021, Are any of the following issues a reason for not using electronic payment methods:Do not trust the service provider ?

FINT02_D

During 2021, Are any of the following issues a reason for not using electronic payment methods: Insufficient or unstable infrastructure, e.g. internet service provider, connection systems, etc.?

FINT02_E

During 2021, Are any of the following issues a reason for not using electronic payment methods: Reluctance to use electronic payment methods?

FINT02_F

During 2021, Are any of the following issues a reason for not using electronic payment methods: Issues regarding security and privacy?

FINT02_G

During 2021, Are any of the following issues a reason for not using electronic payment methods: Unavailability of the service for the type of payment requested?

FINT02_H

During 2021, Are any of the following issues a reason for not using electronic payment methods:Other ?

FINT02_I

During 2021, Are any of the following issues a reason for not using electronic payment methods: ?

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