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Business-ICT

ICT Business Survey, 2021

West Bank and Gaza, 2017
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Reference ID
PSE-PCBS-BICT-2021-V1.0
Producer(s)
Palestinian Central Bureau of Statistics
Collections
Business ICT
Metadata
DDI/XML JSON
Created on
Jul 19, 2023
Last modified
Jul 24, 2023
Page views
47717
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Variable Groups

Variable Groups

Variable group: Use of Website For enterprises with access to Internet
Variables 20
WB01
At the end of December 2021, did your enterprise have a web presence?
WB02_A
At the end of December 2021, did your enterprise have the following chat services for customer contacts: A chat service where a person replies to customers ?
WB02_B
At the end of December 2021, did your enterprise have the following chat services for customer contacts: A Chabot or virtual agent replying to customers?
WB03
Did your enterprise have an own website [at the end of December 2021]?
WB04
At the end of December 2021, did the enterprise host its website inside/ outside Palestine?
WB05
At the end of December 2021, did the name of domain include “.ps” ?
WB06_A
At the end of December 2021, did the website have any of the following: Description of products (goods or services) or price lists ?
WB06_B
At the end of December 2021, did the website have any of the following: Online ordering, reservation or booking, e.g. shopping cart?
WB06_C
At the end of December 2021, did the website have any of the following: Possibility to customize or design the products online.?
WB06_D
At the end of December 2021, did the website have any of the following: Personalized content in the website for regular/recurrent visitors?
WB06_E
At the end of December 2021, did the website have any of the following:Tracking the status of orders placed ?
WB06_F
At the end of December 2021, did the website have any of the following: Company Information including privacy or security policy statement, online job application?
WB06_G
At the end of December 2021, did the website have any of the following: Online payment services?
WB06_H
At the end of December 2021, did the website have any of the following: Links to the enterprise’s social media profiles?
WB06_I
At the end of December 2021, did the website have any of the following: Mobile version of the website?
WB06_J
At the end of December 2021, did the website have any of the following:Taking into account the technical capabilities of the user and the ease of access for all users to the content through UX design for people with disabilities, for example, color disabi
WB06_K
At the end of December 2021, did the website have any of the following:Other ?
WB07
During 2021, did the enterprise use the behavior of visitors to its website (such as clicks, viewed items) for example to advertise, or improve customer satisfaction?
WB08
What is the enterprise website address?
WB09
What is the main reason for not having web presence/ not having a website [at the end of December 2021]?
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