ICT Business Survey, 2021

West Bank and Gaza, 2017

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Reference ID

PSE-PCBS-BICT-2021-V1.0

Producer(s)

Palestinian Central Bureau of Statistics

Collections

Business ICT

Metadata

DDI/XML JSON

Created on

Jul 19, 2023

Last modified

Jul 24, 2023

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At the end of December 2021, did your enterprise have the following chat services for customer contacts: A Chabot or virtual agent replying to customers? (WB02_B)

Data file: complet data_bict2022_E

Overview

Valid: 1922

Invalid: 950

Type: Discrete

Decimal: 0

Width: 1

Range: 1 - 2

Format: Numeric

Questions and instructions

Categories

Value	Category	Cases
1	Yes	225	7.8%
2	No	1697	59.1%
Sysmiss		950

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

Description

Definition

At the end of December 2021, did your enterprise have the following chat services for customer contacts: A Chabot or virtual agent replying to customers?

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